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If you’re struggling to get a live person at the EDD, you may find this article on navigating EDD helpful. It provides tips for reaching the EDD and getting the assistance you need.
FAQs
What is SDI?
SDI stands for State Disability Insurance, which is a program run by the California Employment Development Department (EDD) that provides partial wage replacement benefits to eligible workers who are unable to work due to a non-work-related illness, injury, or pregnancy.
Why would I need to speak to a live person at SDI?
There are various reasons why you may need to speak to a live person at SDI, such as to inquire about your claim status, ask questions about the application process, or seek assistance with any issues or concerns related to your disability benefits.
How can I get a live person at SDI?
To speak to a live person at SDI, you can contact the EDD’s Disability Insurance Customer Service at 1-800-480-3287. You may need to navigate through the automated phone system and follow the prompts to reach a representative.
What information should I have ready when calling SDI?
When calling SDI, it’s helpful to have your Social Security number, claim number, and any relevant documents or information related to your disability claim. This will assist the representative in addressing your inquiries more efficiently.
What are the operating hours for SDI customer service?
The SDI customer service line is available Monday through Friday from 8 a.m. to 5 p.m. Pacific Time, excluding state holidays. It’s important to note that wait times may vary depending on call volume.
